MANAGED IT SERVICES & SUPPORT

Our Managed IT Service offering is designed to provide you with the most comprehensive set of services to ensure your business technology is properly managed, maintained and secured. 

Based on our experience and industry standards, we've developed a set of services that at a minimum will help provide ongoing security, monitoring and support to you and your staff. 

WHAT IS INCLUDED?

• Technology Consulting
• Remote & Onsite Support
• Server & Network Maintenance
• Workstation Management & Patching
• Managed Security (AV/Malware/Firewall)
• Email Threat Protection
• Network Monitoring & Management
• Vendor Management
• Quarterly Technology Reviews
• Microsoft 365/GSuite Backup
• Documentation & Credential Management
• Hardware & Software Procurement
• Inventory/Warranty Tracking & Reporting

Additional Services Available:

• Advanced Cybersecurity
• Managed Backup & Business Continuity
• Project Engineering

WHY CHOOSE DIRIGO?

Managed IT services should be tailored to your unique needs, as we understand that every client is different. Our services are designed to cater to your business and budget requirements.

While Managed Service Providers are expanding rapidly by employing outsourced helpdesk services, automation, and cost-cutting methods, this often leads to a diminished personal touch. These providers usually assign inexperienced account managers who rely on scripted emails, checklists, and lack real-world technology experience.

In reality, numerous companies can offer helpdesk support or conduct Google searches for solutions. Although tech support is essential (and we certainly provide it), our primary focus is to tackle the root issues and offer solutions that enhance your business's technology experience.

Technology is not just about ticking boxes; it requires a deep understanding, effective communication, and knowledge of your business's people, technology, and applications.

Our approach ensures a personalized experience by offering qualified professionals for support, consulting, and project work. This guarantees the highest quality outcomes with every interaction.

Let us become your outsourced IT department today!