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For Austin Associates, migrating to the cloud involved more than just replacing servers; it was a significant opportunity to streamline their IT management solutions, enhance the employee experience, and alleviate IT responsibilities from the firm's leadership.
With Dirigo Technology overseeing the environment and Microsoft Azure serving as the foundational platform, Austin Associates has established a technology infrastructure that caters to the firm's current needs while ensuring the flexibility required for future growth.
The Challenge
With around 35 employees depending on technology and specialized accounting applications daily, Austin Associates recognized the need for a centralized and scalable solution. Jeremy turned to Dirigo Technology to find a reliable technology partner who could handle the day-to-day IT support and facilitate a clear transition to fully cloud-based services, including Azure migration.
The Solution
The project successfully transitioned Austin Associates from its outdated on-premise environment to Microsoft Azure-hosted server infrastructure along with a centralized virtual desktop infrastructure (VDI). Instead of juggling applications and settings across numerous individual computers, applications can now be centrally managed and deployed through the virtual desktop environment.
Dirigo also took charge of the firm's ongoing IT management and support, allowing Austin Associates access to a skilled technology team for daily support, infrastructure management, security, and strategic planning for the future.
The Result
This transition fundamentally transformed how Austin Associates manages its technology. Jeremy no longer has to act as the firm's day-to-day IT administrator or spend precious time troubleshooting computers, deploying applications, or managing individual user environments.
Since 1950, Austin Associates, P.A. has proudly served clients with a tradition of high-quality accounting and advisory services. Their approachable accountants from three different office locations consistently stay ahead of the industry to provide expert accounting services.
In Their Words
“Great group of IT professionals. We have been using the Dirigo team for our managed services and cloud VDI access since the beginning of 2026 and thus far are very pleased. The outcome Nick, Israel & Trevor provided with the transition to the Azure cloud was incredibly smooth, and their ongoing service is also responsive and very professional. Great to have a team on our side that is a good local company!”
Jeremy Marchessault, CPA & Partner | Austin Associates
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