meet our TEAM
Nick Knowlton, Technology Consultant / CEO
Nick's journey in IT began as an intern at ACORN Products in Lewiston, Maine. His IT consulting career took off in 2001 when he started as a technician for a small IT support company in the same city.
In 2011, Nick established his own consulting firm, Ketch Networks, which experienced rapid growth and was eventually acquired by a large New England Managed Service Provider (MSP) in 2012. Since then, Nick has been working closely with small business owners and leaders, assisting them in managing their technology support needs.
Now, Nick and his team at Dirigo Technology are providing IT consulting, support, and managed services to small businesses and nonprofit organizations throughout Maine. Nick currently lives in Lewiston with his wife, Brie, and their two children.
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Brie Knowlton, Business Manager / Accounting
Brie's responsibilities encompass billing and accounting, as well as quoting and hardware/software procurement for our clients. Leveraging her background in marketing and graphic design, Brie is also in charge of our branding and image.
Brie lives in Lewiston with her husband, Nick, and their two children.
Israel Roy, Senior Engineer / Technology Consultant
After obtaining a Computer Science degree from college, Israel started his IT support career at a local hospital, where he discovered his passion for customer service. Over the past 15+ years, he has been providing support to small businesses and nonprofit organizations, leading a team of engineers in the process.
Drawing from his experience working with numerous small businesses and nonprofits in Maine and other regions, Israel has demonstrated that successful technology consulting and services necessitate a personal yet professional approach.
Currently, Israel lives in Farmington, Maine, with his wife and three daughters.
Mike Pratt, Senior Technology Consultant
With 20+ years of experience in entrepreneurship, business planning, financial analysis, network engineering, operations and decision analysis, Mike has the passion for all things related to technology. Also helping companies solve business problems with the use of technology are at the core of Mike’s daily work.
Mike genuinely enjoys the consultative process, along with seeing a plan executed well. Long term success is the primary goal he has in mind while working with clients. In conclusion hundreds of Maine businesses have relied on Mike’s expertise to successfully grow their business.
Currently, Mike lives in Turner, Maine with his wife and 3 children.
Kris Nadeau, Senior Engineer
Bringing over a decade of hands-on experience in systems architecture, network engineering, and cloud security, Kris is known for his methodical approach and strong communication skills. Kris brings extensive knowledge in migrations, disaster recovery projects, and security hardening initiatives for clients ranging from small businesses to large enterprises.
A Maine native, Kris balances his technical focus with a love for hiking, music, and time spent outdoors with his family. He believes the best IT support is not only technically sound, but also rooted in empathy, adaptability, and trust.
Kristina Prescott, Strategic Technology Advisor
Kristina provides her experience with process, procedures, documentation and reporting amongst other things. Her role will help with our continued growth by providing support for both Operations and Account Management. Kristina previously has had her own consultancy, worked within the MSP space at a large national provider and is very well connected with many local business leaders and partners.
Connect with Kristina on LinkedIn
Alex Landry, IT Support Engineer
As a graduate of the University of Maine Orono's Computer Science program, Alex collaborates with our team to provide first-level support for many of our clients. Alex is responsible for maintaining and troubleshooting computer systems, networks, and software to ensure smooth daily operations. Also managing user accounts and escalating complex problems when necessary, Alex's role is crucial in minimizing downtime and supporting the overall productivity of our clients.
Andrew Day, IT Support Engineer
Having graduated from Rochester Institute of Technology with a Bachelor of Science for Information Technology focusing on Network Engineering and Enterprise Administration, Andrew's range of experience provides a unique look on how to best merge complex and high priority equipment with daily end user experience.
Previously residing in NY and VT, Andrew has recently moved back to Litchfield just in time to be married to his high school sweetheart. He looks forward to getting back to his roots exploring the outdoors via hiking, boating, snowmobiling, and driving through the lesser-known parts of Maine.
Trevor Utton, IT Support Engineer
Trevor joined Dirigo Technology with several years of experience providing technical support in the higher education sector. known for his attention to detail and steady communication style, Trevor has worked closely with individuals across all levels of technical ability. He values a thoughtful, solutions-oriented approach and is committed to delivering reliable, user-focused support.
Evan Knowlton, Field Support Engineer
While completing his degree in Computer Technology, Evan demonstrates a commitment to continuous learning and professional growth making him an invaluable asset to our team.
In his role as a Field Support Engineer, Evan provides comprehensive support to our clients. His responsibilities extend beyond traditional IT support as he actively engages in on-site installation projects, ensuring our clients receive integrated solutions tailored to their needs.
